FAQ


Is RefresherBoxx safe to use?

We have incorporated several safety sensors and precautions that monitor both temperature, barometric pressure, energy and active oxygen levels so that it is safe to operate for the user.



Can I rent a RefresherBoxx?

The RefresherBoxx Healthcare version is offered to B2B customers at a one-time cost factor of €795 and up.

The B2B variant of the professional version is only offered for an annual lease with a monthly rental price of €150-600.

Healthcare homecare is expected to be offered from the end of 2022 at a cost factor of €500 and up.



Can I use RefresherBoxx to clean my baby?

We expressly do NOT recommend treating your babies or children in the RefresherBoxx!



Can I use RefresherBoxx to clean my pets?

We expressly do NOT recommend treating your pets in the RefresherBoxx!



Can the RefresherBoxx remove stains?

At the moment we do not treat stains. We are already working on implementing stain removal in an environmentally friendly way. The RefresherBoxx was developed in particular for textiles that cannot be put in the washing machine, such as materials made of leather, velvet, silk and cashmere. But common textiles such as wool and polyester can also be treated in the RefresherBoxx



Do I need to buy refill materials?

The RefresherBoxx only needs a power connection to disinfect, dry and refresh. We offer two optional add-on features: smoothing and fragrance pods. A small amount of water is required for smoothing. Fragrance capsules are optional to purchase. After treatment in the RefresherBoxx, your textile smells neutral. Depending on what you want and the time of year, you can decide what your clothes should smell like, for example cinnamon and sugar for Christmas or rose or lavender for a date. There are numerous fragrance options for you to choose from.



Does RefresherBoxx dry herbs?

The RefresherBoxx can be set in a temperature range from -30°C to 110°C.



When will the RefresherBoxx be available?

The RefresherBoxx Healthcare and Professional are available now and can be purchased here.

The homecare variant is expected to be offered from the end of 2022 at a cost factor of €500 and up.



Why do I need a RefresherBoxx?

The RefresherBoxx was developed in particular for textiles that cannot be put in the washing machine, such as materials made of leather, velvet, silk and cashmere. But common textiles such as wool and polyester can also be treated in the RefresherBoxx. Furthermore, the following items can be treated in the RefresherBoxx:


  • suits
  • designer clothes
  • electronics
  • glovesmobiles
  • helmets
  • pillow
  • space suits
  • shoes
  • smart textiles
  • toys
  • sports protectors
  • stuffed animals


and many more!



How can I order a RefresherBoxx?

As a B2B customer, please send us a message with your order using our contact form or by email.

As a B2C customer, we ask you to subscribe to our newsletter so that you will be the first to be informed as soon as the RefresherBoxx are available for purchase in our online webshop or from our partners.



How does the RefresherBoxx work?

The RefresherBoxx uses no water and no detergents, it uses an intelligent combination of physical methods such as light of different wavelengths, active oxygen, temperature modes and air pressure differences. This enables the microorganisms to be killed in an environmentally friendly and material-friendly manner.



How expensive is the RefresherBoxx?

The RefresherBoxx Healthcare version is offered to B2B customers at a one-time cost factor of €795 and up.

The B2B variant of the professional version is only offered for an annual lease with a monthly rental price of €150-600.

Healthcare homecare is expected to be offered from the end of 2022 at a cost factor of €500 and up.



How environmentally friendly is the RefresherBoxx? How many resources does it save?

In Germany, 420 million m³ of water and 131 million m³ of detergent are used every year for cleaning textiles in private households alone. The amount of water is equivalent to filling 100,000 Olympic swimming pools. Viewed worldwide, the water consumption for textile care is 16 trillion cubic meters and thus 6.4 million Olympic pools. 


The RefresherBoxx works without water or chemicals, which avoids numerous other problems in addition to wasting resources:


  • Microplastics in the world's oceans, partly caused by abrasion from clothing (30 million tons of plastic enter the oceans every year) 
  • Detergent consumption and the associated production and storage
  • Water treatment of the dirty water for reuse (chemical and biological)



What does my clothes smell like after the treatment?

After treatment in the RefresherBoxx, your textile smells neutral. You can optionally purchase fragrance capsules from us and decide for yourself what you want your clothes to smell like, for example cinnamon and sugar for Christmas or rose or lavender for a date. There are numerous fragrance options for you to choose from.